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About Us: Your Family’s Journey Starts Here

Every family has a story, and at Promise Surrogacy, we’re honored to be part of thousands.

Our story began over 30 years ago, built on the belief that everyone deserves the chance to grow their family. Since then, we’ve helped bring more than 4,000 babies into the world, each at the center of a unique, shared journey.

Behind every successful surrogacy journey is a team that truly understands what it takes—and how to get you there. At Promise Surrogacy, our promise to you is an experience defined by:

Expertise… With Heart

When you reach out to Promise Surrogacy, you’re not just connecting with an agency—you’re joining a compassionate, knowledgeable community. Nearly half of us have walked the path of infertility or been surrogates ourselves. We understand the hopes, hurdles, uncertainty, and joy that come when dreams finally come true. Our full-service team works together to ensure your journey is smooth and supported.

Trust and Transparency

Our commitment to you is simple: clear communication, unwavering support, and a guarantee that puts your peace of mind first. That’s why our fixed-fee Journey Protection™ Program covers every detail. You'll never have to worry about surprise bills or hidden costs—whether growing your family or helping someone else do the same.

Personalized, Ethical Care

We believe that the right match is the foundation of every successful journey, so we take the time to get to know you, from your values and dreams to your vision of the journey ahead. Our proprietary MatchMade™ program matches intended parents and surrogates with care and intention, ensuring you’re aligned on the things that matter most.

Full Service, Integrated Support

At Promise Surrogacy, you’re supported by a dedicated, in-house team that works together to guide you through every step of the surrogacy process. From attorneys and licensed social workers to insurance and financial experts, we coordinate every detail so you can focus on what matters most: building your family with confidence and peace of mind.

While we're always just a click or call away, if you're considering surrogacy, we invite you to visit us (in person!) at our offices in New York, Boston, San Francisco, Washington, D.C., and London.

Proven Success Growing Families Worldwide

Our greatest success is seeing families grow and lifelong bonds form. With a 99.1% success rate and long-standing partnerships with nearly 400 leading fertility clinics, surrogates from across the U.S. and intended parents from 70 countries trust us to guide them through one of life’s most meaningful journeys.

Many of our families return for sibling journeys, and we often have surrogates return or refer us to other women inspired to give the gift of parenthood—a testament to the deep relationships we build along the way.

Let's Build Your Next Chapter—Together

Whether you’re starting to explore surrogacy or ready to take the next step, Promise Surrogacy is here to walk beside you every step of the way. Our roots and passion run deep, and our reach extends around the globe. But our focus is always personal: We’re here to support your story, whether you’re completing your family or helping someone else grow theirs.

Professional Expertise Meets Personal Experience

At Promise, we are more than a surrogacy agency; we are a collaborative team with professional backgrounds spanning medicine, law, social work, finance, and program management. We are also parents, former surrogates, and egg donors. Being highly specialized in our respective fields while also being grounded in personal experience means we are able to offer everyone we serve—from surrogates to parents to the children brought into awaiting families—the most qualified, most authentic guidance for a successful and rewarding surrogacy journey.

We’ve been where you are, and we’re ready to help.

Daniel Reeves

Daniel Reeves

President

Daniel earned his undergraduate degree from Northwestern University and his MBA at Cornell University. He spent several years with Bain & Company advising growth-stage companies before joining Promise. Daniel oversees overall agency operations and meets with prospective parents during consults. He finds the most joy in mentoring staff and celebrating the families created through the team's work. After navigating their own fertility challenges, Daniel and his partner are now parents to three children with the help of IVF.

Michael Torres

Michael Torres

Vice President of Client Services

Michael has been part of the Promise family since 2003. His roles have included Staff Attorney, Director of Legal Services, and Director of Operations. During that time he has guided intended parents from around the world through surrogacy planning, costs, and insurance. Michael helped shape program offerings such as the all-inclusive Journey Protection™ cost program and supports parents who encounter challenges along their journeys. He earned his law degree from Georgetown University, is married with two children, and volunteers with youth literacy programs in his community.

Rachel Nguyen

Rachel Nguyen

Vice President of Culture and Program Support

Rachel has over 20 years of experience as a licensed clinical social worker supporting individuals, couples, and families. She works closely with Promise teams serving intended parents, surrogates, and egg donors, and credits their dedication with the families the agency has helped create over the years. Rachel earned her Master of Social Work from Columbia University. Her background includes community health work, adoption support, and family counseling across diverse communities. She presents at professional conferences on surrogacy care and draws on personal experience as a parent through birth and adoption. Outside work she enjoys hiking, photography, and cooking with friends and family.

James Caldwell

James Caldwell, Esq

Vice President of Legal Services

James has been part of the Promise Surrogacy family since 2004 and serves as Vice President of Legal Services. He received his bachelor's degree from Villanova University and his law degree from Boston University. James has managed thousands of assisted-reproduction matters and speaks at national panels on surrogacy and egg-donation law. He advocates for thoughtful third-party reproduction policy and works closely with intended parents throughout their journeys—in Promise offices, via video, and in their home communities. James is married with two children.

Nora Lindstrom

Nora Lindstrom

Vice President of Surrogate Services

Nora earned her Master of Social Work from the University of Washington. During graduate training she worked at regional hospitals conducting psychosocial assessments, connecting patients with resources, and supporting interdisciplinary care teams. She joined Promise in 2013 as a social worker assessing and supporting surrogates. She has overseen every phase of a surrogate's journey from application through delivery. As Vice President of Surrogate Services, Nora leads intake departments and the matching process.

Priya Mendoza

Priya Mendoza

Director of Program Coordination

Priya received her Master of Social Work from the University of Southern California and her BA in psychology from UCLA. Before Promise, she worked in hospital social services supporting labor and delivery patients. At Promise, Priya supports the Program Coordination and Clinical Support teams. She is bilingual and enjoys helping intended parents from around the world expand their families.

Join Us/Careers

Our Promise family is made up of experienced and talented individuals who are passionate about helping others achieve the dream of parenthood.

See a list of open positions.

Joyful maternity portrait