Our Clinic Partners

How We Work With Our Clinic Partners

Promise has worked with nearly 400 clinics since our inception, and over 4,000 babies have been born through our program. Our decades of experience and intimate knowledge of the surrogacy and IVF process enables us to provide exceptional support to our intended parents. We share the same goal with all our medical partners: to help build happy and healthy families.

What Our Clinic Partnerships Look Like for Surrogacy & Egg Donation

If you are an intended parent and you were referred to Promise Surrogacy by your clinic, or if you selected Promise as your agency and introduced us to your doctor, you can expect the highest quality service and a smooth process as we navigate your journey together.

Below we outline what you can expect as an intended parent: the role of your clinic and your surrogacy agency, and how we work together to support you on your path to parenthood.

For a Surrogacy Only Journey
For a Surrogacy and Egg Donation Journey

For a Surrogacy Only Journey

If you require a surrogate only to complete your journey to parenthood, the process looks as follows:

Your clinic's role.

If you have already created your embryos (in most cases this will be at the clinic you're working with), when it comes time to begin the surrogacy process, your clinic will:

Provide your surrogate with protocol for medications
Guide you and your surrogate through any/all medical questions/advice in relation to the medical screening and transfer process
Perform the embryo transfer and manage all medical care
Release your surrogate from their care upon a successful pregnancy (generally within 6-8 weeks post transfer)
Provide all IVF records to your surrogate's OB to ensure a smooth medical transition of care

Promise Surrogacy's role.

Your Promise Surrogacy team will assist in the process by:

Cataloging and preparing the surrogate's medical records for physician review
Working with the clinic to answer any questions about the surrogate's eligibility
Providing legal clearance to the clinic for the embryo transfer
Locating and facilitate a local monitoring clinic for your surrogate as needed during transfer cycle at the request of your IVF physician
Facilitating all travel and accommodations for the surrogate and a companion
Guiding you and your surrogate through all logistical questions/advice in relation to the medical screening and transfer process.

Pregnant woman and girl walking outdoors

For a Surrogacy and Egg Donation Journey

Should you need an egg donor to grow your family, our team is ready to provide guidance and support. Promise offers an in-house egg donor database of thoroughly screened fresh donors and maintains trusted partnerships with third-party agencies and clinics if you prefer a frozen donor or are seeking options beyond our donor pool.

Your clinic's role.

When embryos need to be created, the clinic's role is much more extensive.

For fresh egg donations, your clinic will:

Run initial fertility testing on the potential egg donor to make sure she is a viable candidate for donation
Run tests on the egg donor and sperm provider to ensure that they are genetically compatible (meaning that they are not carriers of the same recessive genes that could negatively affect the health of a child born from that match)
Provide protocol and medications to stimulate egg production
Retrieve and fertilize the eggs to create embryos and – in many cases – genetically test those embryos to ensure there are no chromosomal abnormalities
Guide you and your egg donor through any/all medical questions/advice in relation to the medical screening and transfer process
The best embryos are then frozen in preparation for the transfer to your surrogate. This entire process can take 4-6 months from matching with a donor until embryos are created.

For Frozen Eggs:

Your clinic will review records for your frozen egg donor match. Upon approval from clinic, shipment of frozen eggs to recipient's clinic will be coordinated.

Clinics will also facilitate any necessary testing of sperm donors.

The clinic will oversee the procedure to warm eggs and fertilize to create embryos. Clinics may genetically test those embryos to ensure there are no chromosomal abnormalities.

When it comes time to begin the surrogacy process, your clinic will:

Medically screen your surrogate
Provide your surrogate with protocol for medications
Perform the embryo transfer

Promise Surrogacy's role.

Promise will work closely with the clinic to monitor the egg donor's progress and get her ready for the egg retrieval.

Your Promise team will:

Facilitate travel and accommodations for the egg donor for the testing phase, and for the egg donor and a travel companion for the egg retrieval procedure. Facilitate any local monitoring needed for your egg donor during the medicated cycle.

Cataloging and preparing the donor's medical records for physician review
Working with the clinic to answer any questions about the egg donor's eligibility
Providing legal clearance to the clinic for the retrieval cycle
Facilitating all travel and accommodations for the surrogate and a companion
Guiding you and your egg donor through any and all logistical questions/advice in relation to the medical screening and transfer process

This process from start to finish can take 3-6 months.

Promise Provides a Better Experience for Parents and Clinics

As your agency, Promise's experienced team will support you and your relationship with your chosen clinic.

Promise will provide the below for you:

Organization of Medical Records For Clinic Review

Many agencies only facilitate the transfer of records for clinic review. Promise Surrogacy goes one step further by cataloging and organizing the records to assist the clinic in the review process. This can be incredibly helpful if a clinic is asked to review thousands of pages of documents.

Coordination of Appointments and Screenings

Promise will manage any monitoring for your egg donor and/or surrogate required by your clinic that does not take place at the clinic itself. (This is often referred to as "local monitoring" when your donor or surrogate attends appointments at a clinic near her home). If the monitoring takes place at a location other than your clinic, the costs for the management of the appointments are included in Promise's single fixed fee.

Strong Communication and Flexibility

There are often time sensitive decisions and milestones that must occur in an IVF process. Promise coordinates schedules between the clinic and the surrogate and/or donor and works with the clinic directly to ensure that these milestones are met in a timely manner. Communication is often a challenge in an IVF process as there is personal medical information that needs to be shared, and each clinic has its own process. Promise emphasizes identifying any potential communication issues and challenges and works with each clinic's team to minimize disruption to the process.

A Single System For Communication

Promise utilizes one communication system across all teams, ensuring your support team – from your lawyer to your program coordinator – has all of your information at their fingertips in real time. This is an invaluable benefit of Promise's full-service approach.

Clinic FAQs

Will Promise work with my IVF clinic?

Promise isn't on the preferred surrogacy agency list for my clinic, can we still work with Promise?

Will Promise only work with certain clinic partners?

Will Promise work with any IVF clinic?

I don't have a clinic; will you help me find one?

Testimonials

We're proud of the relationships we've built with our partner clinics, and we strive to provide intended parents with the smoothest process possible.

Our clinic partners appreciate our deep knowledge of third-party reproduction and our dedication to providing best-in-class service. Here is how some of our clinic partners view our working relationship.

Dr. Jeffrey Wang, Medical Director, Neway Fertility

“Achieving successful family building journeys requires careful and thoughtful selection of donors and/or gestational carriers based on their medical and psychosocial background. Promise Surrogacy meticulously screens their donor and surrogate candidates by performing comprehensive multidisciplinary reviews of their qualifications prior to presenting the candidates to the physicians. These detailed reviews are tremendously helpful and ensure that the physicians are only considering the most qualified candidates for their intended parents. Promise provides full-service support not just for the Intended Parents but also for the physicians and the clinical staff. Communication with their team is fast and effective, and the follow-ups are always prompt and reliable. For physicians who offer an exceptionally high standard of care to their patients, partnering with Promise means that their patients will receive the same level of support in all aspects of their journey.”

Daniel Skora, MD FACOG Medical Director of Third Party and LGBTQ+ Services Fertility Specialists of Texas

“Having Promise Surrogacy as a partner is in one word 'seamless'. When I see the surrogate is from Promise or the intended parents are working with them, I know that they are in good hands. Their 360 model of care makes working with them effortless and you truly feel you have a partner in the medical journey.”

Guy Ringler, MD California Fertility Partners

“I've worked with the team at Promise Surrogacy for the past twenty years, and together we have helped patients from around the world have babies and build families. Promise was one of the first agencies to help gay men have families, and their long commitment to our community gives reassurance to me and my patients that we have a "friend" on our side to help us through the process. My staff and I know that our patients will be supported throughout the treatment process by the dedicated staff at Promise. Ease of communication between agency and clinic staff is essential to keep the process moving forward and we can count on our colleagues at Promise to be there at all times. They are highly knowledgeable and experienced, which helps us deliver the high quality of care we are committed to providing for our patients. We have a friend in Promise Surrogacy, and so do you.”

Gilbert L. Mottla , MD, Shady Grove Fertility Centers

“Success in gestational surrogacy is dependent on the coordinated care and frequent communication between a surrogacy agency and the medical practice providing care. The dedicated professionals at Promise Surrogacy strive to serve their deserving intended parents by supporting the care and success of the gestational surrogate.”